Total: 17166" (whereby 17166 is a rather high number) Search\DebugLogs\Index.log ends with the following message: "Process failed messages. 18247, time stamp: 0x521eaf24įaulting application start time: 0x01cf298e9a05fd8cįaulting application path: C:\Program Files (x86)\GFI\MailArchiver\Search\bin\įaulting module path: C:\Windows\SYSTEM32\ntdll.dllĢ. The Applications event log lists the crash as follows:įaulting application name:, version: 20130.1112.92.14, time stamp: 0x5282129bįaulting module name: ntdll.dll, version. NORMALLY A REMOTE SESSION IS NEEDED TO VERIFY IT PROPERLYġ.
IT IS DIFFICULT TO VERIFY IT COMPLETELY WITH TS FILES ALONE Versions / Builds Affected20131111 StatusResolved Problem crashes due to high amount of failed messages TT / JIRAID1857 How to IdentifyIMPORTANT:ĬRASHES CAN OCCUR FOR DIFFERENT REASONS - ENSURE TO FOLLOW THESE STEPS IN FULL TO PROPERLY IDENTIFY THIS KNOWN ISSUEĭO NOT JUST ESCALATE / ATTACH THIS KNOWN ISSUE FOR "ANY" CRASH YOU SEEĪLL 3 POINTS MUST BE VERIFIED IN ORDER TO CONFIRM THIS KNOWN ISSUE
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